Workshop
Our Workshop in Poole has not one but two ex Race Mechanics
Martyn and Jon have spent years looking after the fastest downhill racers in the world as World Cup Team Mechanics for the Santa Cruz Syndicate, Animal - Orange and Madison Saracen. The world champions that have trusted Martyn and Jon to prepare and fix their race bikes include Steve Peat, Gee Atherton, Greg Minnaar, Josh Bryceland, Manon Carpenter and Rachel Atherton and now they manage our Poole workshop.
They can handle everything from suspension rebuilds, Di2 Diagnostics, custom wheel building and bespoke bike builds. Despite their high-flying pasts they're not above fixing a poorly timed puncture on your commute. So if you’re looking to get the most out of your existing ride with a service or you want to custom build your dream bike, we can make it happen. Jon who is fully qualified in Bike Fitting using the well known Trek Fit system, he can fine tune your position to ensure you get the most power whilst retaining comfort in the saddle.
We don't believe you should be without your bicycle for any longer than needs be so we work on a 24hr turn around on all servicing meaning you spend more time riding. If we should happen to need a specialist part to complete the service this generally only adds a day or two to the job but we'll always aim to get you ready for the weekend ride.
The workshop is open 6 days a week from 09:00-17:30 Mon - Fri, 08:00-16:00 on Saturdays & Closed on a Sunday whilst we ride but don't worry the Cafe is still open!
To book your trusty steed into the workshop just call 01202 708 842 or email poole@rocketsandrascals.com and we can get you booked in.
We all buy things online these days, its part of life as we know it! If you've bought something online be it a new tyre or a full groupset and you need it fitting just bring it down and we will happily get you booked into our workshop. Don't forget to give us call before you buy online though, you never know we might have it on the shelf ready to go or offer you a deal you can't resist!
Got an Emergency?! Flat tyre on the way to work?! Leaky brake on the morning your setting off for a trip to mountains?! Just bring it in and we will see what we can do to get your back on the road and rolling again.
Race Team Rainbow Passes given to World Cup Race mechanics, ask the guys for a story, they have plenty!
